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Call 111 - When it is less urgent than 999
Choose Well - Useful Information

Useful Contacts for Out of Hours

Useful Contacts

North Staffordshire Clinical Commissioning Group
Morston House, The Midway, Newcastle-under-Lyme, ST5 1QG
Telephone: 0845 6026772

Leek Moorlands Hospital
Minor Injuries Department
Ashbourne Road, Leek, Staffs ST13 5BQ
Telephone: 01538 487100

NHS 111

Telephone: 111

Haywood Walk-in Centre

High Lane, Burslem, Stoke-on-Trent
Telephone: 01782 581112

Are you a carer? - Do you care for a relative or friend?

Ask at reception about our information file and where to get help. Please also give us your name as we are compiling a register. You can also contact North Staffordshire Carers Association  - Carers UK on 01782 793100

There is a very useful website 'Staffordshire Connect' that covers children, families and care leavers.  Special Educational Needs and Disabilities (SEND) Local Offer. Adults and communities and Care Market Development.

Military Veteran

A veteran is someone who has served in the armed forces for at least one day, and there are around 4.5m veterans in the UK.

When servicemen and women leave the armed forces, their healthcare is the responsibility of the NHS. All veterans are entitled to priority access to NHS hospital care for any condition, as long as it' related to their service, whether or not they receive a war pension.

All people leaving the armed forces are given a summary of their medical records, which they are advised to give to their GP when they register.

Veterans are encouraged to tell their GP about their veteran status in order to benefit from priority treatment.

A minority of people leaving the armed forces need access to mental health services; others might require it later in civilian life.

Mental Health

Six community-based mental health pilot schemes have been launched in Stafford, Camden and Islington, Cardiff, Bishop Auckland, Plymouth and Edinburgh.  The scheme provides expert NHS treatment and offers comprehensive physical and mental health assessment for veterans who feel that their condition may be linked to military service.

Veterans can enter the community-based schemes through a number of routes:

  • Ask to be referred by their GP
  • Self-register with the scheme directly
  • Friends and families of veterans can contact the scheme
  • you can call directly on 0300 323 0707 to discuss your needs (Monday to Friday, 9am to 5pm)
  • you can refer yourself online via our simple online referral form
  • GPs and health and social care professionals should download and fax our referral form
  • Email

Struggling Out of Hours?

  • Know who to contact...
  • National Suicide Helpline: 0800 689 5652
  • Samaritans:  call - 116 123  or Text SHOUT - 85258
  • Domestic Abuse Helpline:  0808 2000 247

Concerned about your own or someone else's substance use?

  • National suicide helpline:  0800 689 5652
  • DrinkLine:  0300 123 1110
  • FRANK:  0300 123 6600


Local Services, Let
Local Services, Let