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Choose Well - Useful Information

Repeat Prescriptions

The telephone lines for ordering your repeat prescription in Dispensary are open daily between 8am - 11am and 3pm - 6pm, please ring the main switchboard number 01538 753771 and remember to allow 48 hours for collection. Please note that the surgery is closed every Thursday at 1.00pm. Please also note the dispensary closes daily for lunch between 1.00 and 2.00pm.

Online services

Click on the link below to order your repeat prescriptions online. Contact reception for further details and to register.

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We have provision to dispense to patients who live outside the town boundaries. The Health Service regulations on this matter are strict and this service can only be offered to those patients who register as 'dispensing' when they join the practice or when they move house.

Community Pharmacy Emergency Supply service

In an emergency, when the surgery is closed, a pharmacist can supply repeat medications without a prescription if the pharmacist deems that there is an immediate need for the medicine.

Prescriptions Charges and Exemptions

Do you pay for your prescriptions?

Prescriptions are free for:
  • Men and women over sixty
  • Pregnant women with a valid maternity certificate
  • Children under sixteen or up to nineteen in full-time education
  • Mothers of babies under twelve months
  • People who receive income support (check list on Form P11 from Social Security or Post Office)
  • People with family credit
  • Certain chronic conditions

If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate, please ask Reception for details.

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

>The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.00
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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