OTHER
INFORMATION
Patient
Confidentiality And Data Protection
We ask you
for personal information so that you can receive appropriate care and
treatment. This information is recorded on computer and we are registered
under the Data Protection Act. The practice will ensure that patient
confidentiality is maintained at all times by all members of the practice
team. However, for the effective functioning of a multi-disciplinary
team it is sometimes necessary that medical information about you is
shared between members of the practice team, hospitals, Social Services
and the Primary Care Trust.
Violence
and Aggression
We really do strive to be a patient friendly practice and we would ask you to please treat all staff, fellow patients, carers ad visitors politely and with respect. Violence or verbal harassment will not be tolerated and anyone behaving in this manner may be asked to register with another practice.
Useful
Contacts
North Staffordshire
Moorlands Primary Care Trust
Moorlands House, Stockwell Street, Leek,
Staffs ST13 6HQ
Telephone: 01538 487234
Leek Moorlands Hospital
Minor Injuries Department
Ashbourne Road, Leek, Staffs ST13 5BQ
Telephone: 01538 487100
NHS
Direct
Telephone: 0845 46 47
NHS Direct on-line:
www.nhsdirect.nhs.uk
Haywood Walk-in Centre
High Lane, Burslem, Stoke-on-Trent
Telephone: 01782
581112
Are you a carer? - Do you care for a relative or friend?
Ask at reception about our
information file and where to get help. Please also give us your name
as we are compiling a register.
Compliments, Comments and Complaints
We are happy to consider
any comments about the services we offer at the surgery. If you have
a comment, suggestion or complaint, please present your views in writing
to the practice manager.
Freedom Of Information –
Publication Scheme
The Freedom of Information
Act 2000 obliges the practice to produce a Publication Scheme. A Publication
Scheme is a guide to the ‘classes’ of information the practice
intends to routinely make available. This scheme is available from reception.
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